RATES & FEES

MONTHLY WATER RATES

FEES

Connection Fees
$250.00      Residential/ Non-Profit Deposit
$500.00      Commercial Deposit
$1,000.00   Industrial Deposit
$500.00       Hydrant Deposit
 
Please Bring :
  • Valid ID/Driver’s License
  • Social Security Card
  • Proof of Residence (Rental Agreement, Deed, etc.)

Commercial and Industrial Customers, please contact our office for deposit information.

Tap Fee

A $700 residential tap fee is charged for connection of a new service line to the water or sewer main line. A tap fee is not required if a service line already exists at the location. Commercial tap fee: $2,000 + to be quoted

Late Fee

Late fees will be $10 or 10% of bill (whichever is greater) and will be applied to all unpaid accounts after the close of business on the 10th of each month. If the 10th falls on a holiday or weekend, late fees will be applied after the office closes on the following business day


Disconnection Fee

$50.00 Reconnection/Inconvenience fee

This service charge will be applied to all unpaid accounts after the close of business (4:30 p.m.) on the cut-off date. The cut-off date is on the 25th of each month unless otherwise specified. If the 25th falls on the weekend or holiday, the cut-off date will be the following business day.  

Dallas County water and Sewer Authority does not allow any extensions or payment arrangements, unless for reasons listed below:

  • Recent leak repaired (Must have been previously detected by office or validated by repair bill receipt.)
  • Death of immediate family member (Must provide documentation)
  • Hospitalization of account holder/payer during current month  (Must provide documentation)

Water service may be terminated for any of the following reasons :

  • Failure to pay a bill;
  • Failure to pay a requested deposit;
  • Failure to make payment of a returned check by specified date;
  • Unauthorized connection to the water system;
  • Tampering with meters or other DCWSA equipment;
  • Violation of any water or wastewater-related regulations; Or,
  • When a customer creates a hazardous condition while utilizing any water or sewer connection improperly

Tampering Fee

1st Offense – cost of damaged equipment or part plus $200.00
2nd Offense – cost of damaged equipment or part plus $400.00 and the Water Department will prosecute and discontinue water service.